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How h5rpvip2 Handles Your Personal Data

This Privacy Policy covers exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to request data accessContact path for privacy queries
h5rpvip2 How h5rpvip2 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your account information, our support team is the right place to start. We aim to respond to all privacy-related requests within a reasonable timeframe. Use any of the channels below to get your query to the right person.

Live Chat Open the chat widget inside your account dashboard. Describe your privacy request and our team will route it to the data handling desk.
Email Support Send your request to our support email listed on the Contact page. Include your registered account name so we can locate your records quickly.
Account Help Centre The Help Centre inside your account settings covers common data requests — how to download your activity history or update wallet details linked to OVO or GoPay.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply a set of consistent practices across every part of the account lifecycle — from the moment you register to when you submit a withdrawal to your DANA wallet. These four areas reflect how we approach data responsibility on h5rpvip2.

Account Security Your account is protected by password hashing and OTP verification on login. We do not store passwords in plain text, and session tokens expire automatically after inactivity.
Cookie Controls We use functional cookies to keep your lobby session active and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.
Data Retention Transaction records — including DANA, OVO and GoPay deposit logs — are kept for the period required by applicable regulations. Non-essential preference data can be deleted on request.
Third-Party Sharing We share data only with processors who handle payments or platform infrastructure. Each partner is bound by data handling terms; we do not share your details for marketing by outside parties.

Your Questions About This Privacy Policy

These are the questions we receive most often about how your data is handled on h5rpvip2. If your question is not covered here, reach us through the support channels listed above.

We collect your name, email, phone number and the wallet identifier you use — DANA, OVO or GoPay. Device and IP data are also logged for security verification during login.

No. We store only the transaction reference and timestamp. Your wallet PIN and full payment credential stay inside your own e-wallet app and are never passed to us.

Yes. Contact support via live chat or email with your registered account name. We will prepare your data summary and send it to your registered email address within a reasonable timeframe.

Retention periods follow applicable regulatory requirements. Payment records — including OVO and GoPay transfer logs — are kept as long as required, then deleted or anonymised.

No. We do not sell or share your personal data for external marketing. Data is shared only with payment processors handling DANA, OVO or GoPay transfers, strictly to complete transactions.

Send a deletion request through live chat or our support email. We will remove non-essential data and confirm once complete. Some records must be kept for the period required by regulations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.